Lexus of West Kendall Wins Prestigious J.D. Power 'Dealer of Excellence' Award for 2018

One of Bean Automotive Group's four Miami dealerships recognized for superior customer experience, becoming Florida's only such auto dealer.
Lexus of West Kendall team photo

​For 50 years, J.D. Power has been a global leader in consumer insights and data. This year, the analytics firm has named Lexus of West Kendall a “Dealer of Excellence” based on customer experience and loyalty, making it the sole winner in the Lexus category in the entire state of Florida. It marks the first time a Bean Automotive Group entity has earned the distinction.

“We are extremely proud of this wonderful achievement and most appreciative of J.D. Power for the nod,” says Bean Automotive Group Dealer Principal Lori Bean. “This aptly demonstrates the pride with which our staff tends to our customers and very accurately reflects their dedication.”  

We are extremely proud of this wonderful achievement and most appreciative of J.D. Power for the nod. This aptly demonstrates the pride with which our staff tends to our customers and very accurately reflects their dedication.

Lori Bean, Dealer Principal, Bean Automotive Group

The luxury car dealership, part of a family of four car dealerships also including Lexus of KendallWest Kendall Toyota, and Kendall Toyota, plus the Kendall Collision Center, is located at 13750 SW 136 St, Miami, FL 33186. It serves the West Kendall, Doral, Cutler Bay and Kendall areas with an extensive inventory of new and pre-owned luxury vehicles; they also offer auto service, parts, body shop and financing. Lexus of West Kendall first opened on December 15, 2005.

J.D. Power’s mission is to be the premier provider of consumer insights, using best-in-class analytics and research methodologies. The proprietary software employs high research standards that regulate how their data collection determines which brands receive J.D. Power Awards.  The company’s measures provide insights that drive improvements in products and services.

The late Gerald Bean founded Bean Automotive in 1969. Each day, Bean strives to deliver on every customer’s expectations, one customer at a time. Their vision is to be the leading automotive group within the industry, serving customers, associates and communities alike, and this award certainly validates their efforts.

For more information about Lexus of West Kendall, navigate to www.lexusofwestkendall.com. For more on the Bean Automotive group, visit www.beanauto.com, please call 786.573.7600 or email info@beanauto.com.

ABOUT BEAN AUTOMOTIVE GROUP

The company began in 1969 with the vision and determination of a man who built a business into a thriving enterprise selling world-class automobile brands in South Florida. Through his leading expertise in conventional and luxurious automobiles and his relentless ambition, Gerald Bean transformed a small car dealership into an automotive dynasty.

The team is now made up of approximately 750 employees, championing Miami’s rich automobile heritage and serving customers’ needs through five store locations: Kendall Toyota, Lexus of Kendall, West Kendall Toyota, Lexus of West Kendall, and Kendall Collision Center. Bean’s long-term success is a result of their loyalty and commitment to the brands they proudly represent, Toyota and Lexus, and is their founder’s legacy.

Mr. Bean’s vision, passion, and pride will forever remain the cornerstone of their business and will continue as they grow in the automotive industry.

 For more information, visit www.beanauto.com.

Source: Bean Automotive Group