Houzz Partners With Mulberry to Offer Product Protection Plans on the Houzz Shop
NEW YORK, September 8, 2021 (Newswire.com) - Product protection platform Mulberry today announced a partnership with Houzz Inc., the leading platform for home remodeling and design, to offer protection plans on thousands of products across the Houzz Shop, ranging from furniture and area rugs to lighting and vanities. The protection plans allow customers to buy additional coverage for up to 10 years post-purchase and protect customers against issues ranging from pet damage and food spills to product defects.
Working closely with the Mulberry team, Houzz incorporated product protection offers across its extensive product marketplace. "At Houzz, we are always looking for ways to make the home remodeling and design process more fun and productive for everyone involved. Mulberry makes the protection plan process seamless for people when they're purchasing products on the Houzz Shop," said Lisa Rambo, Vice President of Marketplace Operations at Houzz. "Mulberry's team and technology make it easy to launch and maintain the program without creating extra technical and operational overhead for our team."
Leveraging Mulberry's proprietary product classification engine, new additions to the Houzz Shop are automatically matched with corresponding product protection offers, requiring no ongoing development work from the Houzz team.
"Houzz delivers an outstanding customer experience and we're excited to be part of that," said Chinedu Eleanya, co-founder and CEO of Mulberry. "Mulberry focuses on making the product protection experience better for people: both the shoppers buying plans and the teams at retailers working to offer protection to their customers."
Customers can file a claim through Mulberry's platform where they'll go through a fast, intuitive process to get their issue resolved.
About Mulberry
Mulberry is creating a better product protection experience for shoppers and brands. Mulberry offers affordable plans, better coverage, and a great claims experience for online shoppers. Shoppers can get 12 months of free accident protection wherever they shop online with Mulberry's browser extension available in the Google Chrome store. Mulberry offers flexible integration options for brands to embed protection plan offers seamlessly into their customer journey, increasing customer engagement and average order value. Learn more at www.getmulberry.com.
About Houzz
Houzz is the leading platform for home renovation and design, providing people with everything they need to improve their homes from start to finish. On Houzz, people can find design inspiration, research and hire home professionals, and shop for products to complete their projects. For home professionals, Houzz Pro (houzz.com/pro) provides an all-in-one software solution that empowers industry pros to stand out, win clients and manage their projects efficiently and profitably. The Houzz community is made up of millions of homeowners, home design enthusiasts and home improvement professionals around the world. Houzz is available on the web and as a top-rated mobile app. Headquartered in Palo Alto, California, Houzz also has international offices in London, Berlin, Sydney, Moscow, Tel Aviv and Tokyo. Houzz is a registered trademark of Houzz Inc. worldwide. For more information, visit houzz.com.
Source: Mulberry
