Connections Consult: Leading the Charge in European Public Sector Digitalization
The COVID-19 crisis has been a wake-up call for public sector organizations across the world. Topped with the recent earthquakes in Turkey and Syria, these crises have highlighted the need to invest in digital transformation, as it is key to ensure resilience and effectiveness of public services. Public sector organizations have an unprecedented opportunity to transform, as political will, experiences from the crisis, and necessary financial investments are all aligned.
NEW YORK, April 25, 2023 (Newswire.com) - Connections Consult, a digital transformation company that uses technology to improve business efficiency across three continents, has successfully started state-level projects in the field in order to help public sector organizations improve operational efficiency while reducing costs, and has shared how technology can help the public sector deal with any type of crisis.
Automation, AI, and Machine Learning in Dealing with Crisis
COVID-19 was not only a public health crisis but also an information crisis, as providing quality information on the pandemic has proved to be the right approach for reducing the anxiety of the citizens, as well as the number of deaths, thus relieving some of the pressure on the public healthcare system. Governments have learned that ensuring transparency is key to an effective dialogue with civil society organizations, and many countries started to invest in web platforms and even mobile apps dedicated to facilitating communication between authorities and citizens. This is what the Romanian government did also, developing The Social Dialogue Portal with the help of Connections Consult's experienced programmers, in an effort to use technology to better cope with future crises.
Thus, through software development and automating manual processes, leveraging data analytics and artificial intelligence (AI) technology to make decisions faster, as well as creating citizen-centric services, governments will be able to develop solid crisis management systems.
"Adoption of new technologies in private organizations is on a positive trajectory, with growth often being supported by international trends. Unfortunately, public sector digitalization appears to still be at an early stage; there are numerous initiatives (especially post-COVID and after Turkey's earthquakes) yet little interoperability between them, which can make the journey for citizens complex and arduous when engaging with government services," said Bogdan Florea, CEO of Connections Consult. "To remain competitive on a local, regional, and global scale, organizations must prioritize the optimization of their internal practices. Streamlining processes is key to driving growth in today's ever-evolving economic climate."
With a proven track record of success in digital transformation across Romania, Bulgaria and Serbia, Connections Consult made a move on expanding into foreign markets in April 2022, when they opened their first office on U.S. soil, in Fairfax, Virginia.
Source: Connections Consult
