TRACSCOUT Announces First-in-Kind Platform for Processing Grievances & Appeals and Prior Authorization

Healthcare Technology Company Reduces Burden for Patients, Physicians and Payers by Streamlining Processes

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​​​​​​Orlando-based healthcare technology  company, TRACSCOUT, LLC, today released its unique platform designed to bring Grievances & Appeals (G&A) and Prior Authorization (PA) relief to government healthcare program payers and their delegates. Industry veterans, Glenn M. Parker, MD and Ana Handshuh founded TRACSCOUT as the response to the industry’s pressing need for SaaS solutions to facilitate comprehensive management of G&A and PA processes, including monitoring, reporting and universe production for audits. TRACSCOUT’s distinctive, fully configurable solution encourages optimal management of resources, drives compliant staff workflows at all levels of the process and maintains detailed records and reports for monitoring and oversight.  TRACSCOUT also accepts delegation and provides consulting expertise to assist organizations achieve compliance with CMS regulatory requirements and accrediting body standards. TRACSCOUT solutions are easy to integrate and enable organizations to lower operational costs by avoiding timely and costly technology implementations.

“The risks posed by non-compliance to Star Ratings, bonus payments and audit success are greater than ever. Plans and delegates can leverage TRACSCOUT’s innovative technology to demonstrate vigilant oversight over these highly scrutinized functions,” said Dr. Parker. 

"The risks posed by non-compliance to Star Ratings, bonus payments and audit success are greater than ever. Plans and delegates can leverage TRACSCOUT's innovative technology to demonstrate vigilant oversight over these highly scrutinized functions,"

Glenn M. Parker , MD

“As industry veterans, we’ve lived with the impact of exposure related to compliance issues in G&A and UM. We know what hasn’t worked and how to fix it. Our solutions include a novel redesign of conventional workflows and have already been field-tested, impressing auditors during CMS-required audits and accrediting body reviews, delivering positive results time and again,” said Handshuh.

About Glenn M. Parker, MD: Dr. Parker brings more than twenty years of experience in healthcare, including central roles with several entrepreneurial ventures, and a deep-seated, long-standing vision to make the healthcare system better for payers, providers, PBMs and patients. Dr. Parker has a solid track record of quickly advancing multiple healthcare technology businesses through the start-up phase into sustainable growth and beyond. Dr. Parker’s previous ventures include founding roles in ParkStone Medical Information Systems, a healthcare technology company where he pioneered the e-prescribing marketplace with the first handheld electronic prescription pad / prescription records device; in Convey Health Solutions (formerly NationsHealth), one of the largest technology and business process outsource providers in the healthcare arena; in Centauri Health Solutions, a private equity-backed company that delivers data-driven services, private cloud based solutions, and comprehensive data management for risk adjustment and quality based revenue programs; and most recently, in NationsHearing, a technology-driven provider of supplemental hearing benefits for managed care sponsors.

About Ana Handshuh: Handshuh is a managed care executive with expertise in creating and implementing corporate programs. Over the past fifteen years, she’s redefined processes that have led to improvements and greater efficiency for government program sponsors and providers of healthcare delivery.  Ms. Handshuh served as a Principal at CAT5 Strategies, a healthcare advisory practice specializing in Regulatory and Operational Compliance, Revenue Management, Communications, Quality, Care Management Programs, Benefit and Formulary Design, Program Bid Submission, Accreditation, and Technology Integration. Ms. Handshuh previously served as the Vice President of Managed Care Services at Central Florida Inpatient Medicine (CFIM), providing leadership and strategy on CFIM projects with physicians, risk entities, hospital health care systems, and health plans. Prior to those assignments, she worked with Precision Healthcare Systems as their Vice President of Quality Improvement, leading the IPA’s collaborations with payers to implement Quality and Star Rating initiatives. Ms. Handshuh also served as the Director of Corporate Program Development at Physicians United Plan (PUP), managing the Medicare health plan’s Quality Management and Corporate Communications departments and spearheading the development of innovative integrated technology solutions to drive business excellence and Star Rating achievement.

About TRACSCOUT, LLC

TRACSCOUT, offers technology and related services for comprehensively managing Grievances & Appeals (G&A) and Utilization Management (UM) processes, including monitoring, reporting and universe production for audits. Its low cost of entry and hassle-free implementation make TRACSCOUT appealing to organizations seeking to comply with the complex requirements of administering, monitoring and reporting these functions. To learn more visit www.tracscout.com.

Contact:

Bruce Brandt
TRACSCOUT, LLC
914-413-1150
BBrandt@tracscout.com

Source: TRACSCOUT