TCI Emphasizes Interactive Promotion Methods
TCI's president detailed the advantages of dynamic marketing. He discussed why it is still relevant in a digital world. He offered tips to help interactive marketers make a positive impression on customers.
Lake Success, NY, January 29, 2016 (Newswire.com) - “The benefits of online marketing and social media-based promotions are impossible to ignore,” remarked Nick G., the president of TCI. “However, we humans are very social beings. There are many things that personal interactions provide that cannot be replicated. Here at TCI, we are committed to forging meaningful connections with customers, which is why we specialize in interactive promotions.”
Making a memorable impression on people is one of the prime advantages of dynamic promotions. The president explained, “Even if you have connected with someone online, putting a face and a voice with a name is important. Our associates at TCI do a great job of communicating our company values. We treat each customer with respect and transparency. We strive to make every customer interaction a positive and memorable occasion.”
"For most firms, a customer's second experience is when they have a pressing question or a problem that needs to be addressed,"
Nick , President
Interactive marketing enables promotional specialists to answer people’s questions and concerns in real time. “There is no substitute for receiving help in an instant,” Nick commented. “Our associates enjoy providing customers with all the information they need to make informed choices, and doing so personally is the best approach. Not only does it ease a potential buyer’s mind, it creates a lasting connection with the TCI name. Plus, it builds loyalty for the brands we represent.”
TCI’s President Offers Tips for Making Solid Impressions on New Customers
Nick and the TCI executive team know how critical a good first impression is when dealing with new customers. The president reminds his associates to offer a warm and genuine smile as the first step toward a positive association. He stated, “A forced smile is pretty obvious, and customers can spot it a mile away. When you combine a natural smile with a firm handshake, you will be well on your way to a meaningful connection.”
Listening carefully is another essential element in making a strong first impression. Nick added, “There is no reason to rush through any customer encounter, so you must take the time to hear a person out. Even if it’s a simple concern or question, I always tell our associates to listen for as long as a customer needs to speak.”
Making a good second impression is also very important for any company or professional. “For most firms, a customer’s second experience is when they have a pressing question or a problem that needs to be addressed,” the president said. “That is a crucial moment in a customer relationship, so we at TCI go above and beyond to make those follow-up interactions as smooth and as pleasant as possible.”
About TCI
TCI is a full-service firm dedicated to delivering innovative marketing solutions that consistently build brand awareness and consumer bases. The company’s branding specialists are experts in relationship development, working diligently with clients to determine targeted audiences and utilizing proven demographic research to craft unforgettable messages and personalized outreach campaigns. This event-based marketing strategy results in faster brand emergence, exceptional consumer rapport, and measurable profitability. TCI’s client portfolio includes large and small clients from a variety of industries.
