Source One Launches S1 360 Critical Care for Restaurant POS

Madison, Wisconsin, May 19, 2015 (Newswire.com) - ​​​​Source One announced today the launch of their S1 360 Critical Care Maintenance for Restaurants. A new approach to maintaining the heartbeat of restaurant systems, S1 360 Critical Care provides same day service for Point of Sale and Kitchen Production Systems. Designed to support the Quick Serve and Casual Dining Restaurant segments, S1 360 Critical Care localizes spares pantry and technical resources within 4 hours of each of the Stores.

“Best in Class” Point of Sale Services contemplates four hour response times, centralized parts pantries and 8:00 AM to 8:00 PM ET coverage. In practice what appears to be a four-hour remediation interval rarely works out. A four hour response does necessarily mean onsite and if a part is needed it is an overnight ordeal. Effectively, what looks like four hours becomes a two-day interval and if the shipping cut off is missed, you are looking at three days to repair. Source One eliminates these issue by placing critical and non-critical spares in the field and with a technician, who is closer to the service doorstep (within 4 hours travel of each store). S1 360 Critical Care is built specifically for each Client Estate to remediate troubles in the same day.   

In our analysis, we see an opportunity to deliver a better cost and performance metric by aligning our resources to the unique operational characteristics of the QSX and Casual Dining Segments

R.A. Bond, CEO

Source One S1 360 Critical Care is designed to meet the unique needs of the Quick Serve and Casual Dining Community by exceeding “best in class” practices. R.A. Bond CEO comments; “Best in Class was defined over 15 years ago by manufacturers to fit a benchmark of what service should be for price and level of performance. Fast forward 15 years and the service challenges are very different; costs are different and field service organizations are different. In our analysis, we see an opportunity to deliver a better cost and performance metric by aligning our resources to the unique operational characteristics of the QSX and Casual Dining Segments. Our benefits are significantly less time to remediate and more uptime with greater client satisfaction".

About Source One

Source One Network and Building Solutions LLC., is a specialized field services company with headquarters in Madison Wisconsin. Established in 1998 Source One has been a key services provider to many clients and partners for nearly two decades. Source One leadership promotes a collaborative culture founded on the tenets of enabling people to be successful in their lives and careers.

Today’s organizations weave a complex set of relationships to effectively sustain and grow business. Deploying and maintaining the systems and solutions to sustain and grow business is equally complex. Source One is a company who works with our clients early and often in the various phases of the systems/solutions lifecycle to enable project success. For more information on Source One and S1 360 Critical Care call us at 608-222-6320 ext. 7178, visit us www.source1net.com or write us at sales@source1net.com

Source One Contacts:

Ed Erbar

V.P. Sales and Marketing

Phone: 608-222-6320 ext. 7178