ServiceCentral Technologies Featured in CIO Review Magazine
Atlanta, GA, December 19, 2014 (Newswire.com) - CIO Review magazine names ServiceCentral Technologies one of this year’s “20 Most Promising Logistics Tech Solution Providers” in their October 23, 2014 Logistics Technology publication.
CIO Review, a publication geared toward enterprise solutions, analyzed and chose from hundreds of top logistic solution providers. ServiceCentral was selected to this distinguished list for its best of breed logistic solution in the service/repair space, specifically for telecom and consumer electronics industries.
”In our selection, we looked at vendors’ capabilities to fulfill the needs of manufacturers through the supply chain that supports core business processes of any industry,” says the CIO Review. “We also evaluated the vendors’ support for logistics industry through the amalgamation of latest technology into their operation.”
Steve Teel, President and CEO of ServiceCentral, commented “We are honored to be selected by CIO Review. Over the past few years we’ve deployed our solutions globally with some of the leading manufacturers and service organizations to manage their complex service networks. It’s an honor and a true testament of the quality of our products and workforce to be recognized for our success.”
ServiceCentral provides its clients with Service Management solutions including Retail Service, RMA, Repair Depot, Warranty Management and Inventory Management. The company focuses on clients within the consumer electronics, hi-tech and wireless industries. They track high volume returns, repair and warranty activity for high valued serialized devices with a focus on improving the overall customer experience.
The company continues to evolve itself with the announcement of their new integration framework, Enterprise Service Bus. With this latest product enhancement, ServiceCentral has strengthened its position as a solution platform that supports seamless integration in the complex world of technology ecosystems.
Darrell Morales, VP of ServiceCentral, adds “Our vision for the product includes enhancing all consumer and partner touch-points for service operations by leveraging mobile technology, self-service kiosks, on-board diagnostics, and internet connectivity for self-monitoring. We are pursuing the development of integrations with self-monitoring tools for deployment this year.”
About ServiceCentral Technologies:
ServiceCentral Technologies, Inc. is a web-based private company with 20 years of service with a mission to be the best in service management solutions. They provide companies with hosted reverse logistics, service and repair management solutions.
Headquartered in Atlanta, GA they have distributors in Latin America, Europe and Asia Pacific, and their product suite can be used anywhere service and repair activities occur.
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