Path Announces Ivy.ai Partnership to Offer Integrated Chatbot
DENVER, October 27, 2021 (Newswire.com) - Path, a modern cloud-based student portal, today announced a partnership with Ivy.ai, an artificially intelligent self-service chatbot purpose-built for colleges and universities. This partnership allows Path customers to embed the sophisticated Ivy.ai chatbot directly in their student portal, making it easier for students, faculty and staff to get the help they need.
Dedicated to helping students easily navigate their own unique higher education journey, the addition of the Ivy.ai chatbot into the Path portal makes information even more accessible whenever users need it.
"Path and Ivy.ai are a natural fit. At Path, we're focused on surfacing the information that matters most to students whenever and wherever they need it," said Brian Alexander, Chief Product Officer at Path. "While our platform does a great job at that, Ivy.ai's intelligent chat feature takes it one step further, allowing students to easily ask their own questions in their own words and get answers right away."
Ivy.ai builds artificially intelligent chatbots that leverage natural language processing, making it easy for users to access the information they need in a way that comes naturally to them. Ivy.ai chatbots are custom-built to deliver institution-specific answers that support the entire institution, offering an ideal way to integrate robust support into the portal platform.
"We're thrilled to partner with Path and continue modernizing the student experience," said Mary Frances Coryell, VP of Partnerships and Strategic Alliances at Ivy.ai. "At Ivy.ai, we're highly focused on delivering the most helpful information whenever it's needed, and by innovating with Path, we can make a greater impact on student outcomes."
To learn how universities are using the solutions together, sign up for Ivy.ai + Path: Tales from the Front Lines on Thursday, November 4 at 2pm ET.
About Path
Path is the most innovative student portal for higher ed. We're not just obsessed with making great technology, we're completely obsessed with student experience. Delivering cloud-based, integration-friendly technology designed to drive student engagement, Path pushes personalized information, content and resources to the right people on any device. With a team of former university executives and technologists, we know what we're doing — and our recent 84 net promoter score from customers proves it.
About Ivy.ai
Ivy.ai is more than a chatbot; it's an AI-powered platform that scales communications. The leading provider of conversational, artificially intelligent chatbots for higher education, Ivy.ai's rich feature set expands access to information, reduces staff workload, and increases operational efficiency by providing 24/7, omni-channel support. Ivy.ai deploys state of the art chatbots that leverage natural language processing (NLP) to go far beyond basic support, delivering a personalized, conversational experience for each user. Ivy.ai also enhances human intervention with AI-powered tools such as Live Chat, SMS Text, Analytics, and more.
Source: Path
