New Research from Everest Group Quantifies Business Impact of RPO

According to a new report from global research and advisory firm Everest Group, recruitment process outsourcing (RPO) has evolved to what it describes as RPO 2.0 to address the new challenges facing HR leaders.

The paper, RPO 2.0 - Paradigm Shift in RPO Value Proposition, challenges RPO buyers and providers to no longer solely rely on process efficiencies as a measure of solution success. The next generation of recruitment partnerships - RPO 2.0 - builds on the efficiency foundation, but focuses on increasing the rate of internal hiring, reducing new hire attrition and reaching out to new, non-traditional talent pools to enable organisations to react quickly to rapidly changing marketplaces. The report shares examples and case studies where RPO 2.0 is already being delivered and concludes that it is providing up to 20% more financial value than traditional models.

"HR leaders are required to drive true business results in addition to their traditional role as a support function," states Rajesh Ranjan, vice president of business process outsourcing research at Everest Group. "Perhaps the greatest advantage that RPO 2.0 can provide is to turn the dream of aligning workforce planning with overall business strategy into a reality."

According to Sue Brooks, managing director of talent management specialist, Ochre House, which co-sponsored the research with its international partner Pinstripe, Inc., "The RPO industry, rightfully so, is moving away from just addressing immediate recruitment needs. Industry leaders are focusing on ahead of the curve architecture, wherein strategic workforce planning, employment branding and talent communities are employed to build effective and integrated internal and external pipelines to support critical roles within the organisation."

"Everest Group's research points to what we have recognised as a building trend in the last three years. The RPO market is growing rapidly as buyers become more sophisticated, wanting more strategic support than is offered by many traditional RPO providers," added Sue Marks, CEO of Pinstripe. "Growth oriented talent strategies are high priorities for CEOs. The pressure is on for providers to excel at the table-stakes of RPO 1.0, master the strategic requirements of RPO 2.0 and already reach to the future, defining RPO 3.0 and beyond."

Ochre House and Pinstripe will be hosting a free webinar featuring Everest Group's Rajesh Ranjan to discuss the report findings on Thursday, September 27 at 11 a.m. CT. Book your place and reserve your free copy of RPO 2.0 - Paradigm Shift in RPO Value Proposition online today.