Loose Change: Are You Not Collecting and Counting?
Digital intelligence is catching up with the hospitality and beverage industry
Miami, FLORIDA, July 10, 2017 (Newswire.com) - Yes! It would be so much easier if employees understood and followed operational standards from the get go. More importantly, however, if management enforced them, every single time and with every single guest; lack of process tracking and enforcement, large cash loss that is endemic in bar operations, low motivation and high turnover of employees and managers leads to poor customer service and consistency… The battle for share, most operators surrender in today’s hospitality marketplace!
“With rising expectations in today's hospitality market, surprise and delight have been replaced by expected and assumed. To meet escalating guest expectations, provide more accurate control in operations and reduce losses to keep businesses longer profitable, we have turned to technology,” says Paul Radu, CEO of Glimpse. “Unlike past trends in the hospitality industry, the modern operator has increasingly developed a sense for adopting technology into their operations and understands now the importance of shifting priorities in technology spending.”
Digital intelligence is catching up with the hospitality and beverage industry
Paul Radu, Chief Executive Officer
Due to a surge in the past decade of interconnected devices and services offered, operators are taking more advantage of untraditional methods to achieve higher productivity, time management, and operational accuracy, only to conclude that these are engineered to ease daily processes but do very little to reduce operational losses.
With all this investment in technology, the true value of digital images goes largely unrealized. While service organizations struggle to deploy and integrate best practices, continuous improvement, employee recognition, as well as loss prevention techniques, the actual imagery of interactions between their service providers and valued customers go largely unutilized.
Glimpse’s proprietary software, brings these camera systems and their digital imagery to the forefront of the management efforts. Built on the philosophy of leveraging powerful insights ‘hidden’ in video-camera data, Glimpse developed proprietary software that filters large amounts of captured images by relevancy, conceptualizing how data is being aggregated within food and beverage operations, analyzed and then turned into meaningful information for hospitality industry clients, while simultaneously challenging 'human error’.
After successful implementation clients of Glimpse in different market sectors experienced a 10% to 40% reduction in ‘at risk’ transactions and are displaying compliance improvements, resulting in a revenue increase of 10% or higher, attributed to instant employee behavior change, ongoing targeted guidance, and direct loss reduction.
Ultimately, Glimpse delivers the technology infrastructure that helps reduce bottom-line costs and increase top-line revenues, while improving both customer and employee satisfaction.
Without a doubt, video analysis will dominate market trends as confidence in reliability and accuracy increases and the benefits are repeatedly proven.
Glimpse is raising Series A funding to build out their footprint in the United States over the next 18 months. To learn more about the investment opportunity, please visit our Crowdfunder campaign here
Contact:
Justin Cottrell
305.912.1607
@GlimpseCorp
www.glimpsecorp.com
Source: Glimpse Corp.