Insight Marketing Group Focuses on Customers and Expansion
Insight Marketing Group's president detailed the firm's expansion plans as part of a thriving industry. She also offered some revealing statistics on customer service.
Freeland, MI, June 26, 2015 (Newswire.com) - “Our industry is growing and becoming more competitive,” declared Nicole H., the president at Insight Marketing Group. “We welcome the challenge of maintaining growth and producing excellent results amid strong competition. Our people are expertly trained and ready to take on any challenge, so I have confidence that our future is quite bright.”
Company leaders are stepping up their efforts to engage new customers on behalf of the brands they promote. As the president said, “We have our sights set on expanding into major new markets in the coming months. Our team members are adept at crafting memorable experiences that draw people in and leave them wanting more. Those skills will come in handy as we enter vibrant and rapidly growing regions. We already have a solid reputation as an advanced marketing force, and I have no doubt that our expansion ventures will lead to big things.”
"Insight Marketing Group thrives on a solid foundation of respect and appreciation for the customer,"
The firm’s progressive training program ensures that team members know how to target and reach the most receptive customers. As company leaders explore new markets, the firm’s associates are ready to enhance each brand’s public profile by using the latest research methods.
Insight Marketing Group’s President Shares Statistics on the Importance of Excellent Customer Service
The company’s leadership team continues to push into new markets and widen the reach of the brands they represent. As they do so, they aren’t losing sight of how crucial strong customer service is in today’s market. “Insight Marketing Group thrives on a solid foundation of respect and appreciation for the customer,” added Nicole. “We will always maintain our commitment to treating people with integrity.”
A few statistics reveal just how important it is to take care of customers in a competitive world. As the president stated, “One study indicated that 89% of consumers have taken their business to other companies due to poor customer service. That’s a staggering figure, and one that I think all businesses should post prominently in their workspaces. Here at Insight Marketing Group, we work hard to make sure every customer is well cared for and respected.”
Another study showed that it takes 12 positive experiences with customer service to make up for just one bad interaction. That shows just how harmful it can be to lose sight of customer care even for a moment. Nicole concluded, “As we plot the course for a fruitful future, our team will maintain excellent customer care policies.”
About Insight Marketing Group
Insight Marketing Group specializes in the planning and deployment of event-based promotions that guarantee lasting and measurable growth in the marketplace. By leveraging thorough research and analysis, as well as groundbreaking marketing channels, Insight Marketing Group’s innovative team of brand ambassadors design dynamic initiatives that intrigue targeted audiences and increase revenue remarkably. They accomplish this through the cultivation of mutually beneficial connections between clients and their consumers. The firm’s success has established it as a leading consulting and advertising services provider in the industry, and it is expected to grow exponentially in the future. For more information, visit img-marketing.com today.
