How to be Successful with Computer Repair
Most small businesses use computers and depend on them to work consistently and dependably. However, it is not cost effective for most of them to have their own IT department.
Online, November 24, 2009 (Newswire.com) - How to be Successful with Computer Repair
Most small businesses use computers and depend on them to work consistently and dependably. However, it is not cost effective for most of them to have their own IT department. So they need someone like a computer repair person to help keep their computers and in turn, their businesses up and running.
The following tips can help you start and run a computer repair business:
1. Determine the Clientele. You need to know who your clients are and the characteristics they share. You also need to know in depth about their businesses. Think about whether you are serving a niche clientele and what your USP is. You should try to position yourself to offer solutions that no other no other professional in your area offers.
2. Know your area of expertise. Always master it and then sell it. Taking on a job you cannot complete is a business suicide and can lead to all sorts of problems. Always do your specialty. It is always better to be honest and turn away a job you can't handle. It doesn't mean they won't maybe use you for something else. However, try to take the time to go outside your comfort zone and work on honing skills that is you weakness. Technology Services in Ohio is always bang-on when it comes to providing specialized services.
3. Be responsible. When you are charging for your time or supporting hardware and services you have previously sold and guaranteed you are the one responsible. It is a big adjustment to go from working as a technician for an established business, to being the sole proprietor responsible. It takes some time to get used to the fact that when it comes to commodity hardware, there is nobody you can call. You are at the end of the line. Bad purchasing will put you out of business faster than bad service.
4. Ensure that your prices are set. To make sure your prices are competitive, identify your competitors and research their charging strategy and how their services are when compared to yours. Also make sure that you do not charge differently for different companies and never over bill.
5. Offer superior quality. You have to market superior quality always. Selling cheap components or cutting corners on repairs will lead to never getting any repeat business. Don't do just the bare minimum. Always try to provide value-added services that make people happy. Services provided by Ohio Computer Repair are competitive and are priced well.
6. Marketing is Key. You will probably have to do the marketing, sales and administrative by yourself initially. You should be able to attract new clients on a regular basis but still have time to manage other elements of your business. The two most important methods of marketing are word-of-mouth and cold calling.
A lot of people, who start off with computer repairing as a business, probably became involved with computers as a hobby. The big difference between having a hobby and running a business is that business makes money, and carries a lot of responsibility. Those who are making money at what they call their hobby are already running a successful business.
Author Bio:
Written by R. D'Avanzo Jr of LC Sunshine Technologies also of Cincinnati, Ohio.
For more information see: http://www.lcsunshine.com/?page_id=36