Hotels.am Website Relaunch Improves Customer Experience and Services

Online, February 28, 2012 (Newswire.com) - Hotels.am, Armenia's Largest Hotels Reservation Portal announces major benchmark: complete redesign and reconstruction of Hotels.am website, with new look and feel and extremely seamless state-of-the-art content management system. The aim of the redesign was to improve customer experiences with the website, helping visitors quickly familiarize themselves with Armenia's accommodation properties, and moreover, help people by phone, skype and email to choose the best choice accommodations.

Hotels.am new website's entire accommodations properties are grouped into three major categories: hotels, hostels and apartments. This estate can comfortably be accessed, via the top horizontal menu. Listed accommodations can be filtered down by region and by city using search section, on the right-hand side of the page.

Hotel prices are dynamically adjusted to the preferred currency options via the drop-down: AMD, USD, EUR or RUP. Once selected, the choice is kept for the people till the end of the visit session. To make navigation comfortable, three latest viewed properties are saved on the right side of the page. Featured and most popular hotels highlighted in the same section, underneath of which people can find out Special Offers with latest hotel deals and discounts.

Armenia Map, located on the root landing page allows people find out accommodations by Armenia's marzes (regions) just by one look. Map and adjacent links allow easy search for accommodations within different marzes. All the marzes of Armenia can be accessed via the map, as well as using the links. More information about marzes help visitors to understand uniqueness of the region and its touristic value.

Armenia tourist information, historical and cultural attractions, cuisine and entertainment options are accessible via additional menus at the bottom navigation. All one would want to know about where to go and what to do, when spending rest and relaxation in Armenia can be acquired here.

The best of all are Hotels.am people, helpful and friendly customer support staff, who is ready to support, serve, advice and assist customers in making their accommodations booking. Customers can just state their need and Hotels.am customer care will suggest the best choices, based on their interests, budget, and purposes. In case of non-availability, Hotels.am staff can recommend similar alternatives. Hotel.am customer support can be accessed via phone call, skype call and by email. The responses will follow quickly and efficiently.