BPO Centers Opens New Headquarters in Los Angeles, California
LOS ANGELES, July 1, 2020 (Newswire.com) - BPO Centers' new Los Angeles headquarters will provide white-glove service to their U.S.-based clients and additional support for over 150 agents in Baja, California. BPO Centers is a leader in the nearshore outsourcing industry, providing white-glove service, trained bilingual customer service agents, and high-quality customer experiences - all at a fraction of the cost of an in-house team. BPO Centers’ agents are highly trained, speak and write fluent English, professional, and passionate about delivering the best first-time resolutions for your customers. BPO Centers boasts a 100% satisfaction rating amongst its agents and one of the highest employee retention rates of any outsourcing center in the region. In addition to BPO Centers launching its new headquarters in Los Angeles, the company has bolstered its cutting-edge technology, business continuity redundancies, quality control, and continual agent education. BPO Centers expansion and accelerated services offer its clients the best and most affordable nearshore outsourcing solution imaginable.
BPO Centers’ determination and commitment to provide white-glove service, transparency, and respect to their clients has created a family-like environment within the organization. BPO Centers agents become true brand ambassadors for the companies they serve, and a genuine partnership is built. A partnership with BPO Centers provides a nearshore outsourcing relationship that will be with you every step of the way. As a trusted extension of your team, BPO Centers will help make your operations run smoother and ensure positive and memorable customer experiences, raising CSATs and NPS scores like never before.
“BPO Centers’ culture is professional, energetic, and fun. Our hard-working agents are passionate about building and maintaining long-lasting relationships with your customers,” BPO Centers Founder and CEO Daniel Kachlon explains. “We use proven sales systems and processes to generate real results. Your customer acquisition solutions will go well beyond telemarketing and demonstrate better conversion rates, increased sales, and higher profits.”
About BPO Centers
BPO Centers embodies real results for growing and established brands. BPO Centers uses cutting-edge technology and best practices from around the globe. It is simple and easy to scale with us and significantly reduces your total cost to serve. You can visit BPO Centers’ new headquarters at 10999 Riverside Drive #206 North Hollywood, CA 91602, or visit BPOCenters.com for more information.
Source: BPO Centers