AirDroid Upgrades Remote Support to Include Remote Monitoring and Management, Flexible Pricing for Customers
SAN FRANCISCO, March 7, 2023 (Newswire.com) - AirDroid Remote Support, a customer support solution designed for customer service, IT support, and Help Desk teams, has rolled out a new upgrade that comes with remote monitoring and management (RMM) of unattended devices, including POS terminals, digital signage, and self-service kiosks.
The upgrade is in response to greater demand by customers for a remote support solution to control and manage unattended devices in an efficient, secure and cost-effective way. It takes the existing AirDroid Remote Support one step further by allowing remote access to an endpoint when there is no end-user physically present at the remote device.
This is an extremely useful addition to your arsenal of business tools. As opposed to traditional remote support software, which provides support to users in need of immediate help, the upgraded AirDroid Remote Support can be used to manage IT infrastructure, install updates, and even troubleshoot non-urgent issues at any time and even after hours, thus limiting any downtime and loss in productivity.
Enterprise-grade RMM
AirDroid Remote Support now comes with a user-friendly management platform where users can view device status on the dashboard, add notes and manage devices in groups, as well as assign user roles with various levels of access rights.
With the upgrade, AirDroid Remote Support is not only more powerful than TeamViewer and Splashtop, but also more secure. It provides end-to-end encrypted remote support for mobile and commercial-grade devices, with fast access and comprehensive protection, such as multi-level passwords, connection notifications, and dynamic connection codes.
What's more? In the pipeline are features such as a time-saving mass deployment function, the ability to install apps in bulk, and AirDroid's patented Black Screen Mode that offers privacy protection during remote control of both attended and unattended devices.
Attractive Pricing Plans
Pricing for AirDroid Remote Support is based on the number of seats and licenses, rather than the number of devices, making it especially appealing for enterprises operating on a budget.
For the Standard Plan, there is no limit to the number of accounts and connection duration, and flexible additional purchases can be made according to the size of the enterprise and the business model.
Check out the new Remote Support pricing here.
About AirDroid Remote Support
AirDroid Remote Support software helps revolutionize your customer service strategy by providing remote IT assistance for issues with Android and iOS devices that phone calls or emails cannot resolve. It allows businesses to offer instant IT support for hardware manufacturers, systems integrators, software solution providers, and frontline employees, making it the perfect remote troubleshooting tool for resolving mobile and technical issues in the field.
For more information, please visit here: AirDroid Remote Support.
Source: AirDroid
