Agilence Releases New eCommerce Module

MOUNT LAUREL, N.J., October 24, 2023 (Newswire.com) - Agilence Inc., the leading loss prevention analytics provider for retailers, grocers, and restaurants, today proudly announced the launch of its new eCommerce Module. The module's purpose-built e-commerce dashboards and reports augment the Agilence Analytics platform, giving users instant and deep visibility into e-commerce activity. 

The Agilence eCommerce Module provides powerful insights into e-commerce sales, returns, and customer behaviors, highlighting key metrics such as average basket sizes and sales-reducing activities for each store. It also offers a detailed look into specific e-commerce operations like Buy Online, Pickup In-Store (BOPIS); Buy Online, Return In-Store (BORIS); no-cost sales; and special promotions. Additionally, the Module reconciles inventory for in-store and digital channels as well as analyzes shipping patterns and identifies areas of concern, improving customer satisfaction, reducing loss, and streamlining operations. 

“E-commerce continues to be a growing portion of revenue for retailers, but digital channels also bring a whole new set of challenges,” said Russ Hawkins, CEO at Agilence. “At Agilence, we are committed to providing retailers, restaurants, and grocers with cutting-edge tools that empower them to thrive in today's digital-first economy. The eCommerce Module enables companies to understand their ever-growing eCommerce operations, streamline their operations, and identify and prevent digital theft and fraud. Our customers are already realizing millions of dollars in savings through e-commerce analytics.” 

With the launch of the eCommerce Module, Agilence continues to establish itself as an innovator in retail, restaurant, and grocery analytics. Organizations can now access out-of-the-box functionality to immediately understand their e-commerce business and how it connects to their brick-and-mortar locations.  

Source: Agilence, Inc.